Follow Us:
From the Sleep Experts® at
Sleep.com App FAQs>
Troubleshooting
Questions in this section
What should I do if my SleepScore™ doesn’t seem accurate?
What can interfere with my sleep recording throughout the night?
Do television sounds interfere with the accuracy of my sleep tracking?
Do electronic devices interfere with the accuracy of my sleep tracking?
Do bed covers, pillows, or other bedding interfere with the accuracy of my sleep tracking?
Will air conditioning or an electric fan interfere with the accuracy of my sleep tracking?
What should I do if my sleep record shows periods of no signal?
What should I do if my SleepScore is zero?
Do electronic devices interfere with the accuracy of my sleep tracking?
Some electronic devices could cause interference based on the type and volume of sound emitted and their location in your room. Although the Sleep.com app automatically identifies interference issues at the start of each sleep session, we recommend turning off all electronic devices that make noise to ensure the best results.